This collection hosts the directory of disaster case management organizations that provide recovery support. It includes the nonprofit agencies, the faith-based groups, the government programs, and the long-term recovery groups (LTRGs) that provide case management services to disaster survivors.
The directory in this collection pairs with the Long Term Recovery Learning Resource. The Learning Resource explains the long-term recovery process and the role of case management. The directory provides the specific organizations and the contact information. Together they give the survivor the support network needed for the extended recovery period.
This page is the evidence side of the Long Term Recovery concept-proof pair. It connects with the Long Term Recovery page. The directory below is organized by organization type and the services they provide.
Review the Long Term Recovery page for the method of navigating the extended recovery period. Use the directory below to find the case management organization that serves your area.
The sections below list the case management organizations by type, the services they provide, and the contact information.
The directory below lists the case management resources by category. The contact information is current as of the date of publication. Verify the contact information with the organization before reaching out.
National Case Management Organizations:
Long Term Recovery Groups (LTRGs):
Government Programs:
Legal and Advocacy Organizations:
Use the directory below to contact the case management organization that serves your area.
A sequence for identifying the need, selecting the case management organization, and contacting the organization.
Your Action: Identify the specific need, such as help with applications, coordination with contractors, or long-term recovery planning.
Why It Matters: Different organizations provide different case management services. Knowing what you need helps you find the right organization.
Your Action: Select the case management organization that serves your area. Contact the local VOAD or the state emergency management agency for the LTRG in your area.
Why It Matters: The organization type determines the services and the eligibility criteria.
Your Action: Contact the organization directly. Explain your situation and ask about the case management services they provide.
Why It Matters: Direct contact is the first step in accessing the support.
Your Action: Keep a record of the contact, the services provided, and the next steps. Store the record in your evidence file.
Why It Matters: Documentation helps track the support received and supports any future applications.
Your Action: Follow up with the organization to confirm the status of your request. If the organization cannot help, ask for a referral to another resource.
Why It Matters: Follow-up ensures the request is not lost and helps identify alternative resources.
Disaster case management is a support service provided by nonprofit organizations, faith-based groups, and government programs. A case manager helps the household navigate the complex recovery process, including applying for assistance, tracking deadlines, and coordinating with contractors and agencies. It is often available at no cost to the survivor and is a critical support channel for long-term recovery.
Contact the local VOAD or the state emergency management agency for the LTRG in your area. Contact the American Red Cross, Catholic Charities, or the Salvation Army for case management services. The state recovery office can also provide referrals to case management organizations.
Glossary Term: Disaster Case Management
Definition: A support service that provides a single point of contact for a disaster survivor to navigate the recovery process, including applications, deadlines, and coordination with agencies and contractors.
In Practice: Nonprofit organizations and government programs provide case managers who work with the household to create a recovery plan, submit applications, and track progress.
Why It Matters: Disaster case management reduces confusion and helps the household avoid missed deadlines or lost opportunities.
Glossary Term: Long Term Recovery Group (LTRG)
Definition: A coalition of organizations that coordinate long-term recovery efforts, including case management and rebuilding.
In Practice: LTRGs are formed after the initial response phase to address the long-term needs of survivors. They often provide case management, construction management, and volunteer coordination.
Why It Matters: LTRGs provide sustained support throughout the recovery process, long after the initial volunteer surge has ended.
Case Origin: Why This Collection Exists
This collection carries the case management directory assembled during the 2026 reorganization of WindRainFlood.Com. The directory was produced by compiling the contact information and service descriptions of the organizations that provide case management services.
The legacy week-based pages on WindRainFlood.Com scattered the case management guidance across Month 6 and the Old Guide. Survivors reading those pages often could not find the specific organization for their need. The reorganization collected the lists into a single directory.
This collection is the proof side of the Long Term Recovery concept-proof pair. The Long Term Recovery page carries the method. This collection carries the directory.
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